Manago AI is the new name for SALESmanago. Read our rebrand story here
Personalisation
Close the distance between customer and your product. Manago AI personalises every message, recommendation, and on-site experience using real-time customer data and AI so your team sends less, converts more, and builds loyalty that lasts.
Group customers into precise segments and target each campaign to the people it actually fits. Ensure every campaign reaches thousands and still feels relevant to each individual.
Reach each customer on the channels they actually use, with the same relevant offer and message across email, SMS, web push, and on-site.
Go deeper than the segment. Rich CDP data, AI predictions, and a built-in recommendation engine tailor content and products to each individual customer.
Use behaviour, preferences, and AI predictions to improve recommendations, timing, and every experience.
Recommend products based on customer behaviour, purchase history, interests, and visual similarity.
Show what similar customers buy and what is trending now.
Increase conversions and average order value with relevant product discovery.
Let AI choose the best channel and send time for each customer.
Use AI predictions to spot who is ready to buy or likely to lapse.
Improve engagement and retention without tuning every campaign by hand.
Let customers share what they want to see and how often.
Collect interests, favourite categories, channels, and contact preferences.
Use declared preferences to make every segment and message more relevant.
When every message, product, and experience feels closer to what customers need, more people buy, return, and stay engaged with your brand.
Help more customers say yes by showing them the right product, message, or offer at the moment it feels most relevant. When the experience fits the person, more visits turn into purchases.
Keep customers coming back with communication that matches their stage, needs, and intent. Each relevant interaction makes the next purchase feel more natural.
Personalising at scale once meant endless decisions. Now your team can deliver relevant experiences to more customers without building campaign versions by hand, saving time for strategy.
Use the same customer context across every message, offer, and on-site moment, keeping each experience consistent however people engage.
Personalise with dynamic placeholders for name, preferences, purchase history, and product interests.
Adapt content blocks and recommendation frames per customer inside one message.
Keep offers consistent across email, SMS, web push, and on-site
Connect pop-ups and web push into on-site journeys.
Trigger follow-ups from each visitor’s live behaviour.
Convert anonymous and known visitors from the first visit.
Manago AI uses customer data, behaviour, preferences, and AI recommendations to personalise communication and journeys across every channel. You can build dynamic or AI-generated segments and tailor content, product recommendations, send timing, and channel choice to each customer.
Manago AI analyses each customer's browsing, purchase history, interests, and similar-customer behaviour to surface the most relevant products. Recommendations run across email, website frames, web push, pop-ups, and landing pages, and update as behaviour changes.
Yes. Manago AI engages anonymous visitors through personalised pop-ups, web push, and WebFlows. Once a visitor identifies themselves, their earlier behaviour connects to their new profile.
Behavioural, transactional, demographic, preference, and engagement data — including name, interests, purchase history, website behaviour, and communication preferences, plus zero-party data collected through preference centres.
One campaign can adapt to each recipient using dynamic content, AI recommendations, and segment rules. Your team builds once; Manago AI tailors according to customer, so relevance scales without extra versions.
Yes. Every channel draws from the same CDP profile, so the offer and message a customer sees in an email match what they see in SMS, web push, or on your site.
