AI Overview

Think marketing.
Let AI build the rest.

Bring the idea. Manago AI turns it into action, creating content, finding audiences and recommending products using your live customer data. From insight to action in one prompt.

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Agentic AI

Creates segment, email, and the schedule from your one prompt.

Manago AI turns the campaign idea into an executable workflow. Your team approves direction; AI prepares the work.

Predictive AI

Knows who’s about to buy and who’s about to leave.

Prioritize audiences by intent, churn risk and purchase probability before campaign launch.

Generative AI

Drafts content that already reads like your brand.

Create campaign copy, subject lines and message variants from the same brief.

Conversational AI

Builds segments and journeys based on your description.

Describe what you need in natural language, then refine targeting and timing with AI.

Recommendation AI

Picks products for each customer’s score, not category.

Match offers to customer behavior so every message can carry a more relevant product.

The predictive scoring that lives in your workflow

Predictive scores sitting in a report are not what you need. The marketer reads them on Monday and acts on them on Thursday. That's too slow. Manago AI analyses every contact for purchase propensity, churn risk, and lifetime value in real time, and the predictive score is a trigger, a condition, and an audience filter inside your automations.

Real-time propensity, churn risk, and LTV.
Predictive scores act as triggers and filters inside automations.
Time-to-act estimates on every churn alert.

Drafts that already know your brand and your catalogue

Generic AI writes from a blank page. Manago AI writes from your brand voice, your live product feed, and the campaign you sent last Tuesday. The message draft is closer to send-ready on the first try than most tools manage on the third.

Email and SMS copy based on your data.
Subject line variants per segment.
Product descriptions at catalogue scale.
One-step repurpose across email, SMS, web push.
Instant content translation into any language.

Segment, journey, report. You describe, AI builds

Tell Manago AI what you want: a win-back segment for 90-day inactives who opened last month, a three-email sequence for them, and the performance breakdown afterwards. It builds. You approve. No SQL, no rule builder, no ticket to the data team. Available inside every workflow, not in a separate AI tab.

Audience builder from a sentence
Automation setup in plain language
Analytics answers without building a report
Inside every workflow, not a separate tool

Driven by each customer’s unique data, not category rules

Recommendation engines usually rank products by what's selling. Manago AI blends each customer’s behaviour with lookalike insights to predict the products most likely to drive their next purchase, based on their live data, behaviour, and purchase history. It then recommends products that help customers unlock free shipping, increasing basket value without disrupting the shopping experience.

On-site product blocks that re-rank in real time
Product recommendations based on visual similarities
1-to-1 personalised recommendations per-recipient
Behaviour-triggered cross-sell and upsell
Free-shipping booster reading live cart value

It takes only one prompt to craft the campaign

Agentic AI turns a goal into a coordinated campaign plan, using your customer data, brand context, and channel logic to decide what needs to happen next. It works through the operational steps while your team stays in control of the strategy, rules, and final approval.

Multi-step execution from a single prompt
Discover, build, launch, report in one flow
Guardrails set by your team
Approval gate before every send

True intelligence: you think, AI works

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Predictive + Recommendation

The right customers, before they leave.

Email · Web · Recommendations

Manago AI scored each contact for churn risk and purchase propensity, then triggered the win-back only when a customer crossed the threshold and only with products their behaviour suggested they’d buy. Repeat purchase rate over the next six months:

+38%

Generative + Brand DNA

Send-ready drafts from a brief, not a prompt.

Email · SMS · Web push

Manago AI's generative AI runs from the brand's voice profile, current catalogue, and last campaign, so the first draft is closer to being send-ready than the third draft from a generic tool. Time from brief to live campaign:

−60%

Recommendation + Live Cart

Every product tile, scored for the person looking at it.

Web · Email

A sports retailer was ranking products by sales velocity. Manago AI ranked them by each customer's individual propensity, refreshed on every interaction plus a free-shipping booster that read the live cart value and surfaced the right add-on.

+7.9% AOV

Built into every workflow
Your brand voice, live catalogue, customer segments
Live triggers and filters inside automations
Each customer’s individual data
Available to every customer from June 2026
MCP server: your AI agents read live Manago AI data

Most platforms

A separate AI module with its own screens and onboarding
A prompt box. You bring the context.
Locked in a dashboard, surfaced in a report
Category rules or “people also bought”
Enterprise contract, separate licence, or not yet shipped
AI capabilities sit alongside your stack, not inside it

Layer 1 · Foundation

Data

Every order, click, and signal from every touchpoint, unified into one live profile per customer. No silos, no overnight syncs - a single source of truth that updates the moment something happens. Everything above is built on it.

Layer 2 · Reach

Channels

Email, SMS, WhatsApp, web push, web, and mobile - connected, not bolted on. The same surfaces that reach your customers are the ones feeding behaviour back into their profile, so every channel makes the data layer richer and every message starts better informed.

Layer 3 · Intelligence

Predictions & scores

Predictive scores, segments, and recommendations refresh as your data changes. Purchase propensity, churn risk, and lifetime value become live signals any workflow can act on.

Layer 4 · Autonomy

Agents

The layer that ties it all together. From a single brief, agents build the audience, draft on-brand content, assemble and prepare the campaign across every channel - autonomously, within the guardrails you set. Data, reach, and intelligence, running as one system.

Do I need technical skills to use Manago AI’s AI capabilities?

No. Conversational AI takes plain language. Predictive scores and recommendations surface inside the workflows you already use. Generative AI runs from a brief, not a prompt template.

Does Manago AI use my customer data to train shared AI models?

No. Your data powers your results. It does not train models used by other brands. Manago AI is hosted in the EU and built to be GDPR-native.

How is Manago AI’s generative AI different from ChatGPT or Copilot?

Generic tools write from a blank page. Manago AI writes from your brand voice profile, your live product catalogue, and your customer segments. The output is on-brand from the first draft.

When does agentic AI launch?

June 2026. Available to every Manago AI customer at launch.

Are all five AI types on every plan?

Predictive, generative, and conversational AI and agentic capabilities are included on every plan. Recommendation AI is a part of the add-on packs. See pricing for details.

Now it’s your turn

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Explore Manago AI

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Product Updates

Manago Family

Think marketing.
Let AI build the rest.

Creates segment, email, and the schedule from your one prompt.

Knows who’s about to buy and who’s about to leave.

Drafts content that already reads like your brand.

Builds segments and journeys based on your description.

Picks products for each customer’s score, not category.

The intelligence behind all your campaigns

The predictive scoring that lives in your workflow

Drafts that already know your brand and your catalogue

Segment, journey, report. You describe, AI builds

Driven by each customer’s unique data, not category rules

It takes only one prompt to craft the campaign

True intelligence: you think, AI works

What happens when AI is part of the workflow?

The right customers, before they leave.

Send-ready drafts from a brief, not a prompt.

Every product tile, scored for the person looking at it.

What do you get with Manago AI that you don’t get elsewhere?

Four layers, one platform.

Data

Channels

Predictions & scores

Agents

AI FAQ

Now it’s your turn

All together. Better.