Manago AI Integrations

Our integrations are designed specifically to solve this problem by creating a single, unified ecosystem. We connect directly with your key systems, pulling data from each source into one central 360-degree customer profile in Manago AI. This breaks down data silos and gives you a complete, actionable view of every customer, which is the foundation for true personalisation.

We provide seamless, ready-to-use integrations for all major e-commerce platforms, including Shopify, Magento, PrestaShop and WooCommerce. These connections are designed for easy setup and enable a deep synchronisation of customer, order and product data, allowing you to trigger marketing automation based on real-time e-commerce events like abandoned baskets or completed purchases.

Our integration with platforms like Meta (Facebook/Instagram) allows you to automatically sync dynamic customer segments from Manago AI to create highly targeted Custom Audiences. This means you can run efficient campaigns by, for example, excluding recent purchasers from product ads or targeting at-risk customers with specific reactivation offers, significantly improving your return on ad spend (ROAS).

Yes, absolutely. For any system where a standard plug-in is not available, we provide a powerful and flexible open API. This allows your development team to create bespoke integrations to push and pull data between Manago AI and your custom solutions, ensuring no part of your tech stack is left disconnected.

Integrating your app via our Mobile SDK unlocks a new level of personalisedmobile marketing. You can track in-app behaviour, segment users based on their actions, and send rich, interactive push notifications. This allows you to include your mobile app as a key channel in your omnichannel customer journeys, engaging users with timely offers directly on their devices.

For dozens of popular platforms, the process is designed to be simple and require minimal technical input, often just a few clicks to authorise the connection (just install plug-in and login in with your credentials to Manago AI and you are good to go. For custom integrations using our API, your developers will find clear and comprehensive documentation to guide them. Our goal is to make the process as efficient as possible so you can see the benefits quickly.

Yes, our integration with Google Analytics allows you to consolidate crucial website traffic and engagement data within Manago AI. This enriches your customer profiles with valuable insights and allows you to view performance reports on a single platform, helping you to better understand the entire customer journey from initial visit to final conversion.

Offering a wide choice of SMS gateway integrations gives you flexibility and control over costs. It allows you to select the most cost-effective provider for your specific region and business needs. This ensures you can implement powerful SMS marketing campaigns—like order confirmations and flash sale alerts—as part of your omnichannel strategy without being locked into a single provider.

Yes, our REST API facilitates two-way communication. Beyond syncing data, you can use API calls to dynamically trigger actions within Manago AI from your own systems. For example, your ERP could trigger a "back in stock" notification, or your CRM could enrol a contact into a specific nurturing workflow. You can also manage consent, contacts and execute single-channel message sends, making it a powerful tool for dynamic process integration.

This is a critical consideration, and our platform is built with performance in mind. The Manago AI tracking script is loaded asynchronously, which means it does not block the rendering of your page content. It runs in parallel with your site's loading process, ensuring a minimal impact on the user experience and your Core Web Vitals scores.

For our main plug-and-play integrations, the synchronisation of key events is near-instantaneous. We utilise webhooks, so when an event occurs on your platform—such as a new order being placed or a basket being updated—your server immediately pushes that data to Manago AI. This ensures that any subsequent automated actions, like sending an order confirmation or a basket abandonment email, are triggered without delay.

Data security is paramount. All communication with our API is encrypted and requires authentication using secure, unique API keys. All data is transmitted exclusively over HTTPS using Transport Layer Security (TLS) encryption to prevent interception. Our platform and data handling processes are fully compliant with GDPR and other major data protection regulations, ensuring your data is managed securely and lawfully.